Returns & Exchanges

At TokTok Beauty, we want you to glow with confidence; if you are not completely satisfied with your purchase, you can return unopened products within 30 days for a full refund. Please note that for hygiene reasons, we cannot accept returns on used or opened skincare and cosmetic items.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Securely

Place the unused items in their original packaging, ensuring they are well-protected to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing